Shipping and return policies
Our orders are processed every day, from Monday to Friday. We deliver in Italy and abroad.
We ship worldwide via UPS. Delivery is free throughout Italy for orders of more than 100 Euro.
Standard shipping is free in Greece, Poland, Hungary, Austria, Belgium, Croatia, Finland, France, Germany, Ireland, Luxembourg, Monaco, Netherlands, Portugal, United Kingdom, Czech Republic, Slovenia, Spain, Sweden,
for orders of more than 130 Euro.
From the moment you place your order, you will be able to monitor your delivery through UPS tracking service.
Estimated delivery times
Standard delivery in Europe: 3 -7 working days
Express delivery in Europe: 1 – 3 working days
Express delivery Extra EU : 2 – 4 working days
Return and refund policies
Once your order has been delivered you have 15 days to return the item, unused.
If you want to return your item please send a message to firstname.lastname@example.org
The item must have all labels still attached and be placed in its original packaging. The item will be fully refunded, after the deduction of return shipping fees.
Our online shopping system guarantees safe payments.
We accept Visa, MasterCard, American Express and Paypal.
For Visa and MasterCard, we use 3D Secure, an internationally recognised online payment system, which pairs up your credit card with a unique code. This code will be requested during the online payment process, allowing you to purchase our products stress free, and in complete safety.